What is the deadline for cancellation?
The release date or campaign start date is specified in the description of the order. If your plans change, please note our deadlines and conditions for changing or cancelling the order:
- Print media:
- No later than 8 weeks before the date of publication: Rebook the order or pay 25% of the price
- No later than 7 weeks before the date of publication: Rebook the order or pay 50% of the price
- 6 weeks before publication date or later: Pay 100% of the price
- Digital channels:
- 3 weeks before the release date/campaign start or later: Pay 100% of the price
- Multi-channel campaigns: Deadlines follow the channel with the longest production and delivery time in the overall campaign
- Native advertising: Deadlines follow the agreed channels unless otherwise specified in the annex to the order. We reserve the right to invoice for time spent and costs incurred on initiated productions and campaigns.
On rebooking, the payment date for the original order applies.